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Information |
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Shipping
Charges You can select the type
of service that you want during checkout.
Shipping charges will be
shown on your order checkout before you pay. |
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US Shipping |
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USPS
First Class Mail or Parcel Post
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Free on orders over $50 in the US
Items under $50 cost $3 for packaging, plus
actual postage based on weight. Most small items ship for $5.
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USPS Priority
Mail in the US
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$3 for packaging, plus actual postage based on weight.
Most small items ship for about $8. |
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USPS Express
Mail in the US |
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$3 for packaging, plus actual postage based on weight.
Typically $27.00 |
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FedEx Home, Ground, Express, 2 Day
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$3 for packaging plus actual cost of shipping.
Starts at about $10 |
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UPS Ground, 3 day, 2 day, 1 day
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$3 for packaging plus actual cost of shipping.
Minimum is about $13. |
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International Shipping |
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Standard international
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$10 USPS First Class Mail
Least expensive, but no tracking, and no insurance.
Usually takes 10 to 14 days to Europe, Australia, Canada, and
Japan, but can take up to 8 weeks to Brazil and some other
countries.
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USPS Priority
Mail
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Email or phone us for this service.
$20
6 to 10 days to most countries. |
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USPS Express
Mail
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Email us or phone us for this service.
$30.00
3 to 5 days to most countries. |
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USPS Global Express Guaranteed
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Email us or phone us for this service.
$70.00
1 to 3 days to most countries. |
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FedEx
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Email or phone us for this service.
$75 |
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UPS
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Email or phone us for this service.
$90 |
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We are a small
business, and will give your order personal service.
We will ship your order within 2 business days, usually
sooner.
If you are in a hurry, contact us, we can usually get it out
fast.
If we run into any problems, we will contact you right away.
If an item is out of stock, it is shown as
backordered on our
website. With fast selling items there is a chance
that your item will be sold. We will notify you right
away, and you can cancel the order or wait for the item to come
back into stock.
You can backorder or pre-order most of our items. We will tell you when the order will ship, and allow
you to cancel the order if you later decide that you don't want
to wait for the item
to be available.
We accept PayPal. Paypal will withdraw the money from
you account when you place the order.
We accept Visa, Mastercard, American Express, and
Discover.
Click
to email us
(208) 720-5799
Toll Free 1-(877)800-DIVA (877) 800-3482
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RETURNS |
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You must
contact us before you return an item. |
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You must
return the item within 14 days. |
If you are not happy with your purchase, let us know. We
allow exchanges, store credit and refunds if you contact us
within 14 days. The item has to be in new condition, with
tags, so that we can sell it.
Exchanges: You will have to pay for shipping
on an exchanged item when the replacement is shipped.
Refunds:
If you choose to receive a refund, and you received free
shipping, you will be credited for the price of the item less
the shipping for your item. If you paid for shipping, we
will credit your credit card for the full amount that you paid
for the item itself. In other words, you have to pay for
all of the shipping if you return something.
Most of our products are returnable. Deeply discounted sale
items are not returnable. Jewelry is not returnable for
sanitary reasons. Underwear and lingerie is, of course, not returnable.
JJ Winters handbags are returnable for exchange or store credit
only.
To return your item, contact us via email at
returns@divabelladesigns.com.
We will give you a return address, and
shipping instructions. You will have to pay for the
postage to return the item to us, and we recommend that you
insure the item. We are not responsible for return items
lost in the mail.
Feel free to contact us if you have any questions about returns
at
returns@divabelladesigns.com. |
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