Some items are
returnable. Non returnable items include sale items, lingerie,
underwear, hosiery, costumes, and jewelry.
Exchanges:
We can
usually exchange an item for a different size or color.
You will
have to pay for the shipping when we ship your replacement
item.
Refunds:
Your
refund amount will be reduced by the amount of original
shipping. This shipping fee will be deducted even if the item
was purchased with free shipping.
JJ
Winters handbags are returnable, but not eligible for a refund,
only for store credit.
To return your item, contact us via email at
returns@divabelladesigns.com.
We will give you a return address, an RA
number, and
shipping instructions. You will have to pay for the
postage to return the item to us, and we recommend that you
insure the item. We are not responsible for return items
lost in the mail.
Feel free to contact us if you have any questions about returns
at
returns@divabelladesigns.com.